Frequently Asked Questions

How Do I join?

It’s quite easy and convenient. Click on the “Get Started” link, fill in the registration form and then click “Sign up”.

I misplaced My password

Click on the “Login” link, locate and click on the “forgot password” button, enter your email address and submit to receive password reset link.

How do I access my account?

Click on the login link and enter the required information to access your account.

What are the limits for the deposit there ?

You can deposit any amount not less than $50

how many times can i make a deposit?

You can make as many deposit as you want on any of our investment plans except the SILVER plan where you can only invest 3 times after which you make a choice to continue investing with us or not.

Is there any age requirement ?

Yes, you must be over 18 years old to join.

How long does it take to add my deposit after payment ?

Usually it takes no more than 30 mins-1 hours, but sometimes you can face delays up to 12 hours. It only depends on speed of Bitcoin networks. As a rule your payment should have at least 6-8 confirmation to adding of your deposit. All you need just to wait a little after payment, please remember that we can’t manage Bitcoin network!

How Does Chain Bithub handle my Data

We never share your data with a third -party.

I can’t send my bitcoins, because I see an error "Bitcoin address is invalid" in the process. What should I do ?

Just repeat deposit making procedure and generate another address in your account. Try to copy this address more carefully and with no spaces. Sometimes it happens and we can’t influence this.

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